Front of House - Shop/ Visits - Poole Old Lifeboat Museum

About us

We are currently looking for a Museum Front of House Volunteer to join the team at the Poole Old Lifeboat Museum.

RNLI heritage is defined as the story of our people and service since 1824.  In order to protect and preserve our history, the heritage team collect and care for objects and archives and make these accessible through our museums to the public.

The impact you will make

You will inspire current and future generations of supporters and lifesavers to enable the RNLI to continue to save lives at sea by and preserving the heritage of the RNLI by telling the story of our people.

What you will be doing

• Interacting with visitors, providing a high level of customer service and ensuring that the museum and its shop are a friendly and welcoming place
• Providing information about the museum and the surrounding area to our visitors
• Volunteering with other team members to improve the museum experience, increase visitor numbers and maximise sales
• Serving customers in the shop and operating the till and credit card machine

Find out more about becoming a heritage volunteer.

What you need for this role

• Enthusiasm
• Good communication skills and personable manner
• Ability to contribute as part of a team (minimum of one morning or afternoon per week)
• Confident handling money
• Comfortable volunteering in a customer service environment
• Interest in history

What’s in it for you

• Join an inclusive and diverse organisation
• Have fun, meet new people and join a motivated and enthusiastic team who are making a difference
• Learn skills and gain experience to enhance your CV
• Gain the satisfaction of giving back

Training to fulfil your volunteer role will be provided and reasonable out of pocket expenses reimbursed

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.