Museum and Shop Volunteer - Bamburgh: Grace Darling Museum

Museum and Shop Volunteer - Bamburgh: Grace Darling Museum

Volunteer area
North and East
Volunteer role type images
Volunteer location
Bamburgh, Northumberland
Latitude and longitude (Vol locations)
55.6051415, -1.719017
Time commitment
Flexible with weekly requirements
Responsible to
Community Manager
Safeguarding level
2: Awareness and understanding of safeguarding policy required and online safeguarding training module required to be completed upon commencement of role.
Closing Date
Documents (please view all documents)

About us

Volunteering as a member of the RNLI Grace Darling Museum Team means playing an important role within the charity. A message given and funds raised today could mean a life saved tomorrow.

The impact you will make

This role will help us save lives at sea by engaging museum and shop visitors with the inspiring heritage of the RNLI, raising awareness of key safety messages and generating vital funds within the local community and tourist population.

What you will be doing

  • Delivering the smooth day-to-day running of the museum and shop, maintaining a safe environment and alerting line management to any issues
  • Interacting with visitors, providing information about the museum and the surrounding area
  • Working with other team members to deliver a high level of visitor service, ensuring that the museum and shop is a friendly and welcoming place
  • Operating the till (including end of day cashing up) and card machine
  • Championing the RNLI, its key messages, One Crew ethos and building its reputation in the local area

What you need for this role


  • Enthusiasm
  • An interest in history
  • Good communication skills and personal manner
  • Ability to contribute as part of a team

Desirable (but training provided):

•           Experience in customer service

•           Able to handle money confidently

•           Knowledge of the RNLI and our key messages

What’s in it for you

  • Join an inclusive and diverse organisation
  • Have fun, meet new people and join a motivated and enthusiastic team who are making a difference
  • Learn skills and gain experience to enhance your CV
  • Gain the satisfaction of giving back
  • Training to fulfil your volunteer role will be provided and reasonable out of pocket expenses reimbursed

Time Commitment:

  • Flexible, usually a minimum of one four-hour shift per week


The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk.  We expect all employees and volunteers to share this commitment and have a zero tolerance approach to proven incidents of bullying, abuse, harassment  or exploitation.  The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.