Shop & Visitor Centre Manager - Barry

About us

The RNLI shops started life as simple cake stalls, run by volunteers and their supporters to raise money for the local Lifeboats and stations.  These stalls started selling commemorative RNLI products in around 1920 and quickly moved on to selling souvenirs and Christmas cards.  The first shop to be run as part of an actual station opened in 1990. 

For many people, buying something from an RNLI shop will be the first time that they come into contact with our Charity, and as a volunteer shop & visitor centre manager you could be the person that engages them and the other shop volunteers to support us now, and in the future. Your welcoming, organised and efficient nature will ensure that our shops are a friendly and attractive place to shop, fully representing the RNLI values.

The impact you will make

You will help save lives at sea by generating vital funds as well as promoting the work of the RNLI to customers and raising awareness of key safety messages.

What you will be doing

• Manage and inspire a dynamic team of existing volunteers to deliver vital income and visitor numbers through engagement to the general public
• Recruit, induct and train new volunteers to the highest standard to empower them to excel in volunteering with the RNLI
• Use all forms of social media to drive footfall to the Visitor Centre
• Deliver a safe working environment by following Health and Safety procedures to keep our volunteers and visitors safe
• Ensuring all shop and visits volunteers Champion the RNLI, it’s key messages, One Crew ethos and building its reputation in the local area.

Find out more about becoming a shop volunteer

What do you need for this role?

• Ability to manage and inspire a team of volunteers
• Good communication skills and a personable manner
• Organisational skills with the ability to follow necessary procedures and processes
• Seeking to maximise engagement opportunities inside and outside of the Visitor Centre
• Good IT skills
• Enthusiasm.

What’s in it for you?

• Join an inclusive and diverse organisation
• Have fun, meet new people and join a motivated and enthusiastic team who are making a difference
• Learn skills and gain experience to enhance your CV
• Gain the satisfaction of giving back
• Training to fulfil your volunteer role will be provided and reasonable out of pocket expenses reimbursed

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.